Legal

1. Who we are, and accepting these Terms

PocketCode is an Android IDE published by the provider identified in the Legal identification section of this page ("PocketCode", "we", "us"). By downloading, installing or using the app, this website or any of our online services, you agree to these Terms. If you do not agree, do not use them. These Terms and the Privacy Policy are the whole agreement between you and us regarding the service.

2. Licence to use PocketCode

PocketCode is proprietary software. We grant you a personal, non-exclusive, non-transferable and revocable licence to install and use the app on compatible Android devices, for the term of these Terms. We do not sell you the software and we transfer no ownership: every right not expressly granted here stays with us. Some features require an active subscription (see section 15). PocketCode incorporates third-party open-source components, listed with their licences at the end of this page; those components keep their own licences, nothing in these Terms restricts the rights those licences grant you, and where these Terms conflict with one of them in relation to that component, the component's licence prevails. In particular, BusyBox is distributed as a separate program under GPLv2 with its complete corresponding source offered on this page, and the LGPL components carry the right to modify and relink described there.

3. Eligibility and age

PocketCode includes accounts, community content and messaging between users, so:

• You must be at least 16 years old to use PocketCode
• We do not offer a parental-consent process, so people under 16 may not use PocketCode, even with the permission of a parent or guardian
• We do not knowingly collect personal data from anyone under 16. If we become aware of it, we delete the account and its data
• You must have legal capacity to enter into this agreement and must not be prevented from using the service by any applicable law or sanctions list

4. Your account, your alias and its security

An account is only needed for Premium, Cloud Sync, the community and the marketplace. If you create one:

• You choose a public alias. It may not impersonate another person, suggest an official role (such as admin or support), or infringe third-party rights
• You are responsible for everything done through your account and for keeping your credentials safe
• Tell us immediately at [email protected] if you suspect unauthorised access
• One account per person. Creating accounts in bulk, sharing them, selling them or automating their creation is not allowed
• We may reclaim an alias that impersonates someone, infringes rights or is reserved for the operation of the service

5. Your responsibilities

You are responsible for:

• Keeping your API keys, tokens and credentials secure
• Complying with the terms of the third-party services you connect (OpenAI, Anthropic, Google, GitHub, deployment platforms, and others)
• Any code you write, run, publish or deploy with PocketCode, including code generated by AI
• Backing up your work. Projects you do not sync live only on your device and disappear if you uninstall the app or lose the device
• The costs you incur with third-party services (AI APIs, hosting, deployments)
• The lawfulness of the data you handle with the app. If you use the database tools or the API tester on someone else's personal data, you are the controller of that processing and we are not
• Keeping your account secure and telling us about any unauthorised access

6. Acceptable use

You may not use PocketCode to:

• Break any local, national or international law or regulation
• Infringe intellectual property rights or trade secrets
• Create or distribute malware or harmful code, other than in an environment you own and are entitled to test
• Abuse the third-party services integrated with the app, or exceed the limits their own terms impose on you
• Circumvent plan limits, licence checks, entitlement gates or the payment system, or obtain Premium fraudulently through repeated trials or multiple accounts
• Scrape, resell, sublicense or automate access to our API, marketplace or website beyond ordinary use of the app
• Mine cryptocurrency, send spam or unsolicited bulk messages, or attack our infrastructure, our providers or other users
• Harass, threaten or defame other users, or publish the content prohibited in the AI and safety section of this page
• Reverse engineer, decompile or disassemble PocketCode, our backend or our API, or extract their source code — except where applicable law expressly allows it, such as the interoperability exception in Directive 2009/24/EC art. 6 and art. 100.5 of the Spanish TRLPI, or where the licence of an open-source component we include grants you that right

7. Running code, terminal and SSH

PocketCode runs code on your device: a Linux terminal, compilers and interpreters, language servers, an embedded database engine, and SSH and SFTP connections you configure. That capability is the product, and the risk of using it is yours.

• You are responsible for every command, script and program you run, wherever it came from — written by you, generated by AI, downloaded from the marketplace or copied from the internet
• Running untrusted code can destroy data on your device, expose your credentials or run up costs with third parties. We do not inspect, sandbox or validate what you run
• You may only connect to hosts you own or are expressly authorised to access. You are responsible for the credentials you enter and for everything you do on the remote host
• Port scanning, intrusion attempts and attacks against infrastructure that is not yours are prohibited, and may be a criminal offence
• Local-network collaboration connects devices directly over your own network with end-to-end encryption: the content does not pass through our servers, and you decide who you let into a session

Important: the terminal is a real terminal. Commands such as deleting files are not reversible and there is no undo on our side.

8. Your content and Cloud Sync

Everything you create is yours: your projects, your code, your designs, your queries and your prompts. We claim no ownership over any of it. To make certain features work, you grant us a narrow licence:

• A worldwide, non-exclusive, royalty-free licence to host, store, copy, transmit and display your content solely to operate the features you turn on. We do not use it for anything else, we do not sell it, and we do not train AI models on it
• Cloud Sync (Premium) copies to our infrastructure what you choose to sync: settings, API collections and environments (without secret variables), connection metadata (without passwords), workflows, AI chat sessions and usage statistics. Project files, database schemas and visual designs are not uploaded. The exact list is in the Privacy Policy
• Whatever you do not sync stays on your device and is deleted when you uninstall the app
• You can export and delete your synced content at any time from Settings, and deleting your account deletes it from our systems
• You are responsible for holding the rights over what you upload, and for not uploading other people's personal data without a legal basis

9. Community, messages and user content

PocketCode includes community features — highlights, tips and challenges — a friends list and direct messages between users. When you publish or send something:

• Do not post illegal, infringing, harassing, hateful or deceptive content, malware, spam, or any sexual content involving minors
• Do not publish other people's personal data without their consent or another legal basis
• We may remove content, restrict visibility or suspend accounts that break these rules. When we do, we tell the affected person the reason and how to contest it
• Direct messages are private between participants, and we do not read them routinely. We may access the content of a specific conversation when it is reported, when the law requires it, or to investigate a serious safety risk
• You can block other users and report content from within the app

10. Marketplace

The marketplace distributes assets, templates and extensions. Some are curated by us; others are published by their authors.

• When you download an asset, you receive the licence stated in its listing. Being free of charge does not imply permission to redistribute or resell it
• When you publish an asset, you keep ownership and grant us the licence needed to distribute it. You warrant that you hold the rights, that you state its licence correctly and that it contains no malicious code
• You must respect the licences of anything the asset incorporates, including open-source components
• We may review, reject, delist or remove any asset, in particular following a rights-holder complaint. Copies already downloaded stay on your device
• Removing an asset from the catalogue is not a breach of these Terms on our part, and does not by itself give rise to compensation

11. Reporting illegal content, and how we act

If you find content in PocketCode that you consider illegal or in breach of these Terms, notify us at [email protected] or from the report control in the app. That address is also our single point of contact for the purposes of the Digital Services Act (Regulation (EU) 2022/2065), for users, Member State authorities, the Commission and the Board alike; we accept notices in Spanish and in English.

• Tell us what the content is and where it is (asset, user, message or URL), why you believe it is illegal or infringing, how to contact you, and confirm that your notice is made in good faith
• We acknowledge receipt and decide in a timely, diligent, non-arbitrary and objective manner
• If we remove content, restrict its visibility, suspend a service or terminate an account, we give the affected person a statement of reasons: what we did, on what facts, on what legal or contractual basis, and how to contest it
• You may reply to us at the same address. If you are not satisfied, you may go to the courts or to the competent authority — in Spain, the CNMC, as Digital Services Coordinator
• We suspend, after warning, both users who repeatedly post infringing content and those who repeatedly send manifestly unfounded notices

12. Copyright complaints

If you are a rights holder and believe that content distributed through PocketCode infringes your copyright, send a notice to [email protected] identifying the protected work, the infringing material and where it is, your contact details, a statement that you act in good faith and that the information is accurate, and your signature. We remove infringing material and terminate the accounts of repeat infringers. If your content was removed by mistake, you may send a counter-notice to the same address. This procedure follows section 512 of the US Digital Millennium Copyright Act and the notice-and-action rules of the Digital Services Act.

13. Artificial intelligence and generated code

PocketCode connects to third-party AI models with your own key (BYOK): OpenAI, Anthropic, Google, GitHub Copilot, or any OpenAI-compatible endpoint you configure. We neither host, train nor fine-tune models.

• You are interacting with an artificial intelligence system, not a person. Its answers are not professional, legal, medical or financial advice
• Generated code is provided 'as is'. We do not guarantee that it is accurate, secure, efficient or error-free, and reviewing it before use is your responsibility
• As between you and us, the output is yours: we claim no rights over it. Bear in mind that it may not be protected by copyright, and that another user with a similar prompt may receive a similar answer
• Output may resemble third-party code released under its own licence. Checking licence compatibility before you ship is your responsibility
• The prompts, code and files you attach are sent to the provider you choose and are subject to its terms and privacy policy. PocketCode does not use your prompts, your code or the answers to train any model, ours or anyone else's
• These features make no automated decision producing legal effects concerning you, nor anything similarly significant
• You may not use them to generate illegal content, malware, or any of the content prohibited in the AI and safety section of this page

Important: always review and test AI-generated code before putting it into production. Do not trust generated code blindly for critical systems.

14. Third-party services and deployments

PocketCode integrates services operated by other companies. Connecting them is your choice, and your use of each is subject to its own terms:

• GitHub, for repositories, version control and Copilot. If you connect your account, we store the access token so the integration can work
• Deployment platforms such as Vercel, Railway or Render. The deployment, what it costs and what it publishes are yours
• AI providers, when you use your own key
• Firebase and Google Cloud, for authentication, analytics, crash reports and Cloud Sync
• Google Play and RevenueCat, for subscriptions and purchases
• We are not responsible for changes, outages, price rises, data loss or decisions made by those services, and we cannot restore what they delete

15. Subscriptions, billing and refunds

PocketCode is freemium: the IDE works for free, and Premium (called “Pro” on parts of our website — it is the same subscription) raises limits and unlocks the features listed on the pricing page.

• Subscriptions are sold through Google Play. Google is the seller of record, charges you and issues the receipt; we do not process payments and never see your card
• The price varies by country. Google Play converts the currency and applies the taxes of your jurisdiction, so what you pay may differ from the reference price shown on the website
• Subscriptions renew automatically at the end of each billing period. You can cancel from Google Play settings at any time, and cancelling at least 24 hours before renewal avoids the next charge
• Some offers include a free trial of Premium. Our in-app trial requires no payment method and does not convert into a paid subscription; Google Play free trials, if offered at checkout, follow Google Play's terms.
• Cancelling takes effect at the end of the period in progress, and you keep access until that date
• Google Play is the seller, so purchases, refunds and cancellations follow Google Play's terms and refund policy, including how the EU 14-day right of withdrawal applies to digital content that starts immediately: Google Play's checkout is where you are informed of it and asked for your consent. If something goes wrong with a purchase, write to [email protected] and we will help you with Google
• We may change prices with at least 30 days' notice. You will be told before the new price applies and you can cancel before it takes effect
• If you go back to the free plan you lose Premium features at the end of the period. Your local projects and data are unaffected, and content already synced remains available for you to export

16. Beta and experimental features

Features labelled beta, experimental or preview are made available for testing. They may change, break or disappear without notice, and they may lose data. Use them at your own risk and do not rely on them for critical work. To the fullest extent permitted by law we accept no liability for them; if you are a consumer, this does not affect your statutory rights.

17. Feedback

If you send us ideas, suggestions, bug reports or improvements, you grant us a perpetual, irrevocable, worldwide and royalty-free licence to use them without obligation or compensation. This does not affect any right over your own code. We treat what you send us as non-confidential, so do not send us information you consider confidential or that belongs to someone else.

18. Our intellectual property

PocketCode, its name, its logo, this website's content and the brand assets belong to us and are protected by intellectual property and trademark law. You may use the name to refer to the product — reviews, tutorials, articles and comparisons are welcome and need no permission. You may not use it to name, brand or promote another product, nor in a way that suggests we built, endorse or support something we do not. The open-source components we incorporate keep their own licences, and none of those licences grants any right over our brand.

19. No warranty

PocketCode is provided 'as is' and 'as available', with no warranty of any kind, express or implied, including merchantability, fitness for a particular purpose and non-infringement. We do not warrant that it will work without interruption or error, that it will be secure, that it will meet your requirements, or that you will not lose data. If you are a consumer in the European Union, this section does not limit the statutory conformity guarantees of Directive (EU) 2019/770 or of the Spanish TRLGDCU.

20. Limitation of liability

To the fullest extent permitted by applicable law:

• We are not liable for indirect, incidental, special, consequential or punitive damage, nor for loss of profit, business, data or goodwill
• We are not liable for damage caused by AI-generated code, by code you run, by commands executed in the terminal, by actions taken on remote hosts, by third-party services or deployments, or by costs you run up with other providers
• If you use PocketCode as a business or professional, our total aggregate liability for any claim arising from the service is limited to the greater of the amount you paid for it in the twelve months before the event, or one hundred euros (100 EUR)
• Nothing in these Terms excludes liability for death or personal injury caused by our negligence, for fraud or wilful misconduct, or any other liability that cannot be excluded by law
• If you are a consumer, the limits in this section do not apply to you beyond what consumer protection law permits: we are liable to you as that law provides, and your statutory rights are unaffected

21. Indemnity

If you use PocketCode outside your capacity as a consumer — professionally, for a business or on behalf of an organisation — you agree to defend, indemnify and hold us harmless from any claim, liability, damage and reasonable expense, including legal fees, arising from your use of the service, from your content, from code you publish or deploy, from your breach of these Terms, or from your infringement of third-party rights. We will notify you promptly of any such claim and you may take over the defence with counsel we reasonably approve. This section does not apply to consumers.

22. Suspension and termination

This agreement may end in the following ways:

• You can stop using PocketCode whenever you like, and delete your account and its data from the app settings or at pocketcodeapp.com/account/delete
• We may suspend or terminate your account if you breach these Terms, if the law requires it, for abuse or fraud, or where there is a serious risk to the service or to other users
• Except where the law or the seriousness of the case prevents it, we notify you first and always give you the reason and how to contest it
• On termination you lose access to Premium features, to synced content and to community content. You can export your data beforehand
• Files stored locally on your device are not affected by termination
• The sections that by their nature should survive do so: intellectual property, disclaimers, limitation of liability, indemnity, and law and jurisdiction

23. Export control and sanctions

You may not use PocketCode, nor let anyone use it through you, in breach of the export control and sanctions rules of the European Union, Spain, the United States or any other applicable jurisdiction. You confirm that you are not located in an embargoed territory, that you are not on any restricted-party list, and that you will not use the service for prohibited end uses. This applies both to the app and to the third-party services you connect to it.

24. Changes to these Terms

We may change these Terms, for example when we add features or the law changes. We will tell you about substantial changes at least 30 days before they take effect, by an in-app notice or by email, and publish the new version on this page with a new 'last updated' date. If you do not agree, you can stop using the service and cancel your subscription before the change takes effect, without any penalty. Changes required by law, or that only add optional features, may take effect sooner. Previous versions are available on request at [email protected].

25. Governing law and disputes

These Terms are governed by Spanish law, without prejudice to the mandatory rules of the country where you habitually live.

• Before anything else, write to [email protected]. Most matters are settled there, and we undertake to reply in good faith
• If you are a consumer in the European Union, you may bring proceedings in the courts of your domicile (Regulation (EU) 1215/2012, arts. 17 to 19). We are not currently signed up to any alternative dispute resolution body; the national ADR bodies are listed at consumer-redress.ec.europa.eu/dispute-resolution-bodies, and in Spain you may also go to the consumer arbitration boards. The European ODR platform ceased operating on 20 July 2025 and no longer accepts complaints
• If you live outside the European Union, you may still bring a claim in the courts of your country when its mandatory law gives you that right; otherwise the courts of Gijón (Spain) have jurisdiction
• If you use PocketCode as a business or professional, the courts of Gijón (Spain) have exclusive jurisdiction
• Nothing in this section prevents either party from seeking interim relief from a court where it is needed to protect a right urgently

26. Miscellaneous

Standard provisions that apply to the whole agreement:

• Severability: if a clause is held invalid, the rest remains in force and the invalid clause is replaced by the valid one closest to its purpose
• No waiver: not enforcing a right on one occasion does not mean we give it up
• Assignment: you may not assign this agreement. We may assign it in a merger, acquisition or sale of the business, telling you in advance, and without your rights being reduced
• Force majeure: neither party is liable for failures caused by events beyond its reasonable control, including outages at providers we depend on
• Notices: we contact you by email or through the app; you contact us at [email protected]
• Entire agreement: these Terms and the Privacy Policy replace any earlier agreement on the same subject
• Language: the English version published at this URL is the authentic one; the translations are for convenience and do not create additional rights

27. Data protection

We process your personal data in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679), the Spanish LOPDGDD and, where they apply, the CCPA/CPRA, the UK GDPR and the LGPD. Which data we collect, why, on what legal basis, for how long we keep it, who processes it on our behalf and how to exercise your rights are all set out in the Privacy Policy below. To exercise your rights or ask a question, write to [email protected]; you may also lodge a complaint with the Spanish Agencia Española de Protección de Datos (aepd.es).

For details on how we collect and use your data, see the Privacy Policy below.

2. How We Use Your Data

Analytics data is used solely to:

• Improve user experience on the site and app
• Understand which content and features are most useful
• Optimize site and app performance
• Make informed decisions about new features and improvements

3. What stays on your device, and what does not

PocketCode is local-first: your projects, your code and your files live on your device, and we do not upload them. There is one exception, and it is under your control: what you explicitly turn on in Cloud Sync, listed in section 1. Everything else — the projects you work on, the files you open, the output of the terminal — never reaches our servers.

Important: if you use the AI features, you provide your own provider keys (OpenAI, Anthropic, Google, GitHub Copilot or an OpenAI-compatible endpoint). Those keys are encrypted on your device with the Android Keystore and are NEVER transmitted to our servers: the app talks to the provider directly. We do not use your prompts, your code or the AI answers to train any model — and as of 2026 the API endpoints of the major providers do not use customer prompts for training by default, though you should check your specific plan with each of them.

4. Third-Party Services

We rely on the following providers. Some process data on our behalf; for the integrations you connect yourself in the app, their own privacy policies apply:

• GitHub: For repositories, version control, and GitHub Copilot
• Deployment platforms (Render, Vercel, Railway): For application deployment
• AI Services (OpenAI, Anthropic, Google): When you use your API key for the copilot
• Firebase (Google): Analytics, authentication, crash reporting, and cloud storage
• RevenueCat: Subscription and in-app purchase management
• Google speech recognition: when you use voice input in AI chat, the recorded audio is sent to Google's speech-to-text service to transcribe it. We do not receive or store that audio.
• Vercel Inc.: hosts this website and provides Vercel Web Analytics (cookieless visit counts)
• Cloudflare, Inc.: DNS, content delivery and protection against attacks for this website
• Google Analytics 4 (Google): website analytics, only after you accept analytics cookies
• Resend: sends our transactional emails (pre-registration confirmation, password resets, email verification and account-deletion receipts)
• Google Cloud Firestore (Firebase): stores the pre-registration list and the anti-abuse counters of our forms

5. Data Security

We implement multiple security measures to protect your information:

• API keys are stored encrypted on your device using Android Keystore
• Communications with third-party services use TLS/SSL encryption
• Passwords for email accounts are handled by Firebase Authentication (Google) and we never store them in readable form. The only credential our own servers keep is your GitHub access token, if you connect GitHub, and it is stored encrypted
• We use StrongBox-backed AES-256-GCM where the device supports it; if a personal data breach occurs we notify the Spanish AEPD within 72 hours per art. 33 GDPR and affected users without undue delay where the risk is high

6. Cookies and Tracking Technologies

This website stores only what is listed in the Cookie Policy on this page:

• Necessary: your language preference (NEXT_LOCALE cookie) and your cookie choice (kept in your browser's local storage). These need no consent
• Analytics: Google Analytics 4 cookies, set only if you press Accept. If you reject them, no Google script is loaded at all
• You can change or withdraw your choice at any time from “Cookie settings” at the bottom of every page; withdrawing also deletes the analytics cookies

7. Your Rights

Under data protection legislation (including GDPR for EU users), you have the right to:

• Access: request a copy of the data we hold about you
• Rectification: correct inaccurate or incomplete data
• Erasure: request that we delete your personal data
• Portability: receive your data in a structured, machine-readable format
• Objection: object to the processing of your data in certain circumstances
• Restriction: ask us to limit how we use your data while a correction or objection is being resolved
• Withdraw consent: anything based on your consent (website analytics, app analytics, pre-registration) can be withdrawn at any time, without affecting what was done before
• To exercise any of these rights, write to [email protected]. You can also lodge a complaint with the Spanish Agencia Española de Protección de Datos (AEPD) at aepd.es. We respond to verified rights requests within one month, extendable by two months for complex cases (art. 12(3) GDPR). For users in California (CCPA/CPRA), Brazil (LGPD), the UK (UK GDPR) and other jurisdictions, equivalent rights apply

8. Data Retention

We retain your data only for as long as necessary for the purposes described in this policy:

• Website analytics (Google Analytics 4): up to 14 months, after which Google Analytics deletes it automatically
• App analytics data (Firebase): maximum 14 months, then automatically deleted
• Local app data: stored on your device, under your full control. Deleted when you uninstall the app
• Crash reports: not linked to your account; Firebase Crashlytics keeps them for 90 days
• Authentication data: retained while your account is active. You can request deletion at any time
• Subscription data: retained as required by tax legislation and Google Play policies
• Anti-abuse counters of our forms: a hashed form of your IP address, deleted by a daily clean-up job once its time window has expired
• Pre-registration list: until we send the launch notice, and deleted within 30 days after it — or earlier, as soon as you ask
• Account-deletion and other privacy requests: the request and our reply are kept for 3 years after the request is closed, the period during which a data protection authority can still review how we handled it (art. 72 LOPDGDD)
• Reports of AI-generated content: 12 months after they are reviewed, and longer only if an authority or legal proceedings require it
• Hosting and network logs: kept by Vercel and Cloudflare for the short periods their services define (no more than 30 days); we do not copy or keep them

9. International Transfers

Several of our providers are based in the United States or may process data there: Google (Firebase, Google Cloud and Google Analytics), Vercel, Cloudflare, Resend, RevenueCat and GitHub. These transfers rely on the European Commission's Standard Contractual Clauses (Decision 2021/914) and, for providers certified under it, the EU-US Data Privacy Framework (Decision (EU) 2023/1795). A copy of the safeguards in force is available on request at [email protected].

10. Children's privacy

PocketCode requires you to be at least 16 years old, because it includes messaging and user-generated content, and 16 is the highest age at which any EU country requires parental consent for online services. We do not offer a parental-consent process, so younger people may not use the app even with permission. The app includes an age check during onboarding. We do not knowingly collect data from anyone under 16: if you are a parent or guardian and believe your child has given us personal information, write to [email protected] and we will delete it.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date, and through in-app notifications for important changes. We recommend reviewing this policy periodically.

12. Legal basis for each purpose

Article 6 of the GDPR requires us to state why each processing operation is lawful:

• Providing the app, the account, Cloud Sync, the marketplace and the community: performance of the contract between you and us (art. 6.1.b)
• Analytics, crash reports and performance metrics: your consent, given in the initial dialog and revocable at any time (art. 6.1.a)
• Push notifications: your consent, revocable from the system settings (art. 6.1.a)
• Preventing fraud and abuse, keeping the service secure and defending our rights: legitimate interest (art. 6.1.f)
• Handling reports of illegal content and complying with authority requests: legal obligation (art. 6.1.c)
• Billing and tax records for subscriptions: legal obligation (art. 6.1.c)
• Website analytics with Google Analytics 4: your consent, given in the cookie banner and revocable at any time (art. 6.1.a GDPR and art. 22.2 LSSI-CE)
• Serving and protecting the website, cookieless visit counts (Vercel Web Analytics) and the anti-abuse counters of our forms: our legitimate interest in running a secure site and knowing how much it is used (art. 6.1.f)
• The pre-registration list and its emails: your consent, given when you submit the form (art. 6.1.a)
• Handling account-deletion and other privacy requests: legal obligation (art. 6.1.c, with arts. 12 and 17 GDPR); recording the IP address and browser of web requests to detect fraudulent ones: legitimate interest (art. 6.1.f)
• Reports of AI-generated content: legitimate interest in keeping the service safe (art. 6.1.f) and, for child sexual abuse material, compliance with legal obligations (art. 6.1.c)

13. Automated decisions and profiling

We make no automated decision producing legal effects concerning you or similarly significantly affecting you, and we do not profile you for advertising. AI answers are generated at your request by the provider you choose and do not decide anything about you. Suspending an account for abuse is always reviewed by a person before it takes effect, except where an automatic measure is needed to stop an ongoing attack, in which case you can ask for a human review at [email protected].

14. Who is responsible for your data

The controller of the processing described in this policy is the provider identified in the Legal identification section at the top of this page, whose full details, tax number and address are published there as required by article 10 of the Spanish LSSI-CE. For anything relating to data protection, including exercising your rights, the contact address is [email protected]. If you believe we are not handling your data correctly you may lodge a complaint with the Spanish Agencia Española de Protección de Datos (aepd.es) or with the supervisory authority of the country where you live.